Shipping & Policies
Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently Asked Questions
Custom and personalized orders
Please message me first before purchasing the item if you wish to change/custom make a finished item. I will then post a picture of the finished work for your approval.
If you have already purchase the item and then asked to custom make please allow me the time to make and perfect your item for your approval before shipping out.
Thanks,
David G.
Do you have or make your jewelry with stainless steel, gold, argentinium silver etc.?
All my jewelry is made with Sterling Silver on most items, tarnish resistant silver plated, gold plated and copper wire. However, I can make special custom orders upon request with 14k solid gold, gold filled, argentinium silver etc.
Can you wire wrap my gem/crystal stone?
Of course! Just message me or email lexigajewelry@gmail.com with details on what you would like. I'll then provide you with a shipping label to send out your gem/crystal stone to me. I'll then do my very best to create your requested design and of course show you the finished product for your approval.
Do you sell Internationally?
Unfortunately no I am not selling internationally. Thank you for your understanding.
Do you have stainless steel for chainmail?
Yes, however all my listed chainmail bracelets and necklaces are made out of bright aluminum because that is what I started with when learning chainmail. If you would like a bracelet or necklace made in stainless just send me a message before your purchase.
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